WARRANTY & REFURBISHMENT
SERVICE PROGRAMS
FOR FOLSTAF®
WADING AND WALKING STAFFS
BIG NEWS!!!
Our same great service, by our same great Karla (master builder and
servicer of Folstaf® for over ten years)
will now be handled by Karla's new
independent entity situated in her own workshop:
Folstaf Authorized Repair & Warranty Service

Materials will be, as ever, the same as those used to build your original
Folstaf®. Two programs, Warranty and Refurbishment, described below,
provide Folstaf® owners with whatever help is needed to get their Folstaf®
back into excellent condition.

Please contact Karla to receive a Return Authorization Number (RA#).

Checks for return shipping ($10) and any other service fees should be made out to Folstaf Authorized Repair & Warranty Service.

WARRANTY
 
REFURBISHMENT

LIMITED LIFETIME WARRANTY FOR PRODUCTS SOLD IN THE US

Fly Tyer's Carry-All LLC DBA The Folstaf Company warrants to the original owner that your Folstaf® will be free from defects in materials and workmanship. This warranty lasts as long as you own your Folstaf®. Warranty coverage terminates if you sell or otherwise transfer the staff.

What Will The Folstaf Company Do?
For products covered by this Limited Lifetime Warranty, The Folstaf Company will either repair or replace the product, at its option, with a new or refurbished product. Replacement products will have functionality at least equal to that of the product being replaced.

What Does This Warranty Not Cover?
This Limited Lifetime Warranty does not cover defects which result from intentional abuse of the product or when used for a purpose other than its intended purpose. This Limited Lifetime Warranty also does not cover the product if modified in any manner, nor does it cover the natural breakdown of materials over extended use and time or damages caused by improper care or accidents.

How Does State Law Apply?
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Other Exclusions and Limitations.
CONSEQUENTIAL AND INCIDENTAL DAMAGES ARE NOT RECOVERABLE UNDER THIS WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This Limited Lifetime Warranty applies only to products sold within the United States, its territories and possessions.

If you are the original owner of a Folstaf® /Volkstaf® /Travlr® in need of service under this Limited Lifetime Warranty, simply follow the steps below. When we receive your staff our Customer Service Team will carefully evaluate it. If your staff is covered under this Limited Lifetime Warranty and has a defect due to material or workmanship, we will repair or replace it, at our option, with a new or refurbished staff (replacements will have functionality at least equal to that of the staff being replaced) at no charge to you other than for shipping/handling (we do not cover shipping costs — see below).

TO RECEIVE LIMITED LIFETIME WARRANTY SERVICE:

REFURBISHMENT SERVICE

This service is for any Folstaf® that is not covered under our Limited Lifetime Warranty. No receipt or proof of purchase is required. Simply follow the steps below. When we receive your staff our Customer Service Team will carefully evaluate it and will provide you with a repair cost estimate. Our Refurbishment Department is not a profit center. We will only charge you our actual cost. Once we receive your approval, we will repair your staff and return it swiftly back to you. If within ten (10) days after we provide the cost estimate, you decline this service, or if we do not receive your approval within that time, we will return the product to you unaltered.

TO RECEIVE REFURBISHMENT SERVICE:


The Fly-Tyer's Carry-All, LLC DBA
The Folstaf Company
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